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Douglas’ current role in the world of cruises oversees the holistic onboard guest experience, from F&B and entertainment to retail and hotel operations. Sailing to destinations all over the globe with a diverse guest demographic, the role offers up wide-ranging experiences and opportunities. With 34 years in hospitality operations, branding and marketing, Douglas brings a deep understanding of concept development, brand creation and hospitality innovation.
Previously, Douglas led food and beverage for seven global luxury lifestyle and premium brands across 102 countries, overseeing more than 2,000 venues. His career is built on a foundation of operational excellence, ensuring world-class experiences at scale.