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Heleri is an experienced hospitality moderator and chairs the seminar sessions at TO THE TABLE Europe.
Tuesday 24th March
09:00 - 10:00
Senior industry leaders from the most prestigious hotel groups discuss how F&B has evolved into a leading revenue stream for hotels and the important lessons learnt on this journey. They will look at how the restaurant space has evolved to entice the next generation of travellers, as they are looking for authentic culinary experiences wrapped in with their hotel stays. The challenges are still there, competing with innovative independent restaurants, but there are also advantages to be leveraged and we will discuss these as well as delve into ways to maximise revenue at the same time.
Tuesday 24th March
13:50 - 14:50
Luxury all-inclusive resorts are now featuring at key locations across Europe, with some resort brands leading the way. Our all-inclusive experts will take us through the innovative thinking that goes into adjusting a European mindset to cater for an all-inclusive holiday, how they define and appeal to their demographic and how this has impacted their F&B operations.
Wednesday 25th March
09:00 – 10:00
Our industry experts will be discussing how they define the key elements of exceptional design from the perspective of creating the ultimate journey for the guest experience. They will highlight the importance of personalisation, creating localised experiences that resonate with the communities where they exist and emotional responses with the guests they attract, whilst working with the right team to ensure this is delivered seamlessly.
Wednesday 25th March
13:50 - 14:50
Implementing the latest technology to simplify tasks, personalise service and increase efficiencies is key in this new age of data-driven hospitality. The advent of AI technology is also prevalent in driving automation, communications, operational efficiencies and problem solving. Our experts will discuss how integrating innovative digital infrastructure can solve sustainability challenges, increase connectivity and create opportunities for growth and loyalty within the hospitality setting.